Facials for acne, ageing and skin that needs a reset, at The Chic House in Biggleswade.
We specialise in acne and age management: luxury, results-driven treatments and advanced facials with a holistic touch, for skin that glows inside and out.
5.0 from 23 Google reviews


ResultsRelaxationDMK Enzyme TherapyMuscle BandingExceed Medical MicroneedlingDermalux LEDFarm Girl FacialTeen FacialAcne programmes

Your first visit
Not sure which facial to book? You don’t need to be.
Your first visit is always the most in-depth. This allows us to fully understand your skin history, current concerns, and long-term goals, so we can create a treatment plan tailored specifically to you.
A question we’re often asked is “which facial should I book?”, and the answer is, you don’t need to worry about selecting the right one. Simply book your appointment, and we will guide you through the best options on the day, ensuring your treatment is completely customised to your skin.
Bespoke Facial And Consultation
1 hr, 15 mins
with Vicki £127.00
with Anna £167.00
Treatment menu
Treatments and prices
Where both Anna and Vicki offer a treatment, you’ll see each of their prices. Book with either of them below.
First time treatments and consultations
Bespoke Facial And Consultation
1 hr, 15 mins
Your first visit is always the most in-depth. This allows us to fully understand your skin history, current concerns, and long-term goals, so we can create a treatment plan tailored specifically to you.
with Anna £167.00with Vicki £127.00Acne consultation (in-clinic)
30 mins
A comprehensive consultation designed to assess your skin, identify underlying triggers and create a personalised treatment plan tailored to your acne journey.
- Includes 10% off homecare products purchased on the day.
Acne Consultation (Virtual via Zoom)
30 mins, online via Zoom
A detailed online consultation for those unable to attend the clinic.
- Includes 10% off products purchased on the day
£50.00
Skin Treatments
Bespoke Skin Treatment
1 hr
Delivered by our Facialist, this treatment is designed to maintain healthy, balanced skin while giving you visible results and a moment to fully switch off.
with Anna £147.00with Vicki £97.00Teen Facial (14-19)
45 mins
A results-focused treatment designed to safely support teenage skin through breakouts, congestion and oil imbalance, while protecting and strengthening the skin barrier.
- Please note, an adult must be present at the appointment if the child is under 16.
with Anna £87.00with Vicki £77.00Dermalux LED Session - 30 mins
30 mins
A results-driven LED light therapy treatment designed to boost skin health at a cellular level.
£60.00Farm Girl Facial
1 hr
A beautiful balance of skin health and deep relaxation.
£127.00Dmk Transdermal Facial
45 mins
A results-driven facial using professional DMK formulations to restore skin function, strengthen the barrier and support long-term skin health.
with Anna £117.00with Vicki £77.00Exceed Medical Microneedling
1 hr
A results-driven treatment designed to improve scarring, texture and overall skin quality.
- A course of 3 treatments is recommended for best results.
- Neck upgrade available
£187.00DMK Enzyme Therapy
1 hr, 15 mins
A unique, results-driven treatment designed to restore optimal skin function from within.
- Ideal for acne, ageing, pigmentation and compromised skin conditions.
with Anna £167.00with Vicki £137.00DMK Muscle Banding
1 hr, 30 mins
An advanced, results-driven treatment designed to lift, tone and strengthen the skin from within.
- Works best as a course for progressive, long-lasting results.
£197.00Bespoke Facial Including DMK Enzyme Therapy
1 hr, 45 mins
Our most advanced, results-driven treatment, designed to transform the skin at a deeper level.
£247.00
Treatment courses
12 week Programme - DMK Treatment Course
1 hr, 30 mins
A personalised 12-week programme designed to create meaningful, progressive change in your skin, whatever your starting point.
- 6 personalised treatments over 12 weeks, one treatment every 2 weeks.
£899.00Microneedling course of 3
1 hr
A results-driven treatment designed to improve skin texture, strengthen the skin barrier and stimulate collagen production for long-term skin health.
£497.00The 12 Week Acne Transformation Programme (Virtual via Zoom)
1 hr, online via Zoom
A fully supported, results-driven skin journey designed for those who are ready to take control of their acne and achieve long-term change.
- Includes 8 bi-weekly Zoom consultations over 16 weeks
- Consultation required prior to booking.
£597.00
Skin Pro Power Hour
1 hour Mentoring Call for Professional Facialists/Skin Specialists
1 hr, online via Zoom
A focused 1:1 mentoring session for skin specialists and beauty professionals who want clarity, direction and real results.
- Please note: This is a virtual session held via Zoom.
£147.00
Memberships
Vicki’s Membership
1 hr
One professional treatment each month
- 60-minute personalised facial
- 10% off skincare products
- Priority booking
- Exclusive member perks throughout the year
£97.00Training Membership
1 hr
A personalised monthly facial tailored to your skin’s needs
- 10% off all skincare products
- Ongoing skin support and progress tracking
- A minimum of 6 months commitment
£77.00
Gift cards are available on our booking page.
Buy a gift cardAcne
A clear plan for acne, in clinic or over Zoom.
Anna is our acne specialist. Acne care here starts with a consultation, in the clinic or online: we review your skin history, current routine, lifestyle factors and treatment options, giving you a clear, results-driven plan to start improving your skin with confidence.
This is not a quick fix, it’s a structured approach to clearer, stronger, more resilient skin.
Book an acne consultationAcne consultation (in-clinic)
30 mins, in the clinic
Includes 10% off homecare products purchased on the day.
Acne Consultation (Virtual via Zoom)
30 mins, online via Zoom
Includes 10% off products purchased on the day
£50.00
The 12 Week Acne Transformation Programme (Virtual via Zoom)
1 hr, online via Zoom
Includes 8 bi-weekly Zoom consultations over 16 weeks
£597.00
Teen Facial (14-19)
45 mins, in the clinic
Please note, an adult must be present at the appointment if the child is under 16.
from £77.00
Before and after, from our clinic



DMK Skin Revision
DMK treatments that work with your skin’s natural processes
DMK Enzyme Therapy
Unlike traditional facials, DMK Enzyme Therapy works with your skin’s natural processes to improve circulation, oxygenation and lymphatic drainage, strengthening the skin at a cellular level.
Using DMK’s signature enzyme masque, this treatment creates a tightening effect on the skin, often referred to as the “plasmatic effect”, encouraging fresh oxygen and nutrients to flow through the skin.
1 hr, 15 mins. With Vicki £137.00, with Anna £167.00
DMK Muscle Banding
Often described as a “non-surgical facelift”, this treatment supports long-term skin health while visibly improving definition and tone.
Using DMK’s signature enzyme therapy, muscle banding works on the deeper structures of the face, stimulating facial muscles, improving circulation and encouraging lymphatic drainage.
1 hr, 30 mins with Anna, £197.00
Treatment course
12 week Programme - DMK Treatment Course
A personalised 12-week programme designed to create meaningful, progressive change in your skin, whatever your starting point.
The difference with this programme is that your skin determines the treatment. Each appointment builds on the last, allowing us to continually assess your progress and adapt your treatments throughout the 12 weeks.
- 6 personalised treatments over 12 weeks, one treatment every 2 weeks.
- A combination of Enzyme Therapy and Muscle Banding
- Book your first session here. Your remaining appointments will be planned and booked with you at your first treatment.
£899.00
Start the programmeAnna & Vicki
Meet Anna and Vicki
The Skin Sanctuary was founded by Anna Symondson, who runs Skin by Anna. Anna is a skin educator and acne specialist, and helps women feel confident in their own skin. She also mentors other facialists and skin specialists in her Skin Pro Power Hour.
Vicki looks after many of our facials, from the Bespoke Skin Treatment to DMK Enzyme Therapy, Dermalux LED and our Teen Facial, and both of our monthly memberships are with Vicki.

Reviews
What our clients say
5.0 from 23 reviews on Google
“Anna is honestly incredible - I came to see her last summer as my skin was breaking out badly. She worked her (calming) magic and it’s now all sorted and we are working on getting rid of the scarring and getting some glow back which is also working so well! I have a whole new routine which she has devised for me. You have to try the DMK enzyme therapy as it works wonders! Thanks Anna for all your wisdom and healing hands. I really do 100% recommend - those before and afters don’t lie and I can’t believe I’m one of them now!”
“Anna has been an absolute dream for my skin. I started out with dry and dehydrated skin that is now completely different. Anna's advise on home care has completely changed my skin! Her room is a little relaxing bubble and I look forward to my treatments so much. Her facials are unmatched and genuinely feel like I'm floating when I leave. She puts you at ease straight away and couldn't make you feel more comfortable! Thank you Anna!”
“I regularly have the Bespoke facial with Anna and it has transformed my skin. It's the best it's ever looked! Each appointment she tailors my treatment to what my skin needs at the time and I always leave with my skin glowing. Anna has recommended the best products for me to use at home that fit my budget to continue the care between treatments. I highly recommend Anna, she is so knowledgeable and makes every appointment feel special 💜”
5.0 from 21 reviews on our BookApp booking page
“A fantastic experience for my daughter’s first facial, very calming & relaxing environment and Vicky explained everything which put Molly at ease. Would highly recommend.”
“INCREDIBLE! Anna has truly transformed my skin♥️”
“My facial with Vicki was literally one of THE most relaxing experiences I’ve had. My skin was glowing after & I received super helpful advice as to what to do moving forward with skincare. Vicki is so welcoming and makes you feel instantly at ease, would highly recommend! Thank you x”
“Always love the facials with Vicki, I walked out with a radiant, dewy finish that required zero makeup. Enjoyed the little massage too she added on.💫”
“Perfect as usual 👌 Love my enzyme therapy with Vicki.”
“What an amazing bespoke facial with Vicki today, my skin feels amazing and I received lots of. Compliments on how good my skin looks, thank you Vicki x”
Memberships
A facial every month, with Vicki
Vicki’s Membership
£97.00
1 hr
One professional treatment each month
- 60-minute personalised facial
- 10% off skincare products
- Priority booking
- Exclusive member perks throughout the year
Training Membership
£77.00
1 hr
A personalised monthly facial tailored to your skin’s needs
- 10% off all skincare products
- Ongoing skin support and progress tracking
- A minimum of 6 months commitment
It’s a lovely opportunity to receive consistent, professional skin care at a significantly reduced price, while helping Vicki continue to develop her expertise as a skin specialist.
Book online
Choose your treatment and time
Appointment card
Book your treatment
- Treatment
- Practitioner
- Date & time
- Your details
- Booked
Choose a treatment. Not sure which? Book the Bespoke Facial And Consultation and we will guide you on the day.
Find us
The Chic House, 4 London Road

The Chic House
4 London Road
Biggleswade
SG18 8EB
Opening hours
| Mon | 09:00-17:00 |
|---|---|
| Tue | 09:00-19:00 |
| Wed | 09:00-15:30 |
| Thu | 09:30-20:00 |
| Fri | 09:00-15:30 |
| Sat | 09:00-16:30 |
| Sun | 09:00-17:00 |
Contact
Ask us anything about your skin
Message us with a question, or call or text to talk about a treatment plan.